Front Desk Supervisor

Company Information
DusitD2 Resort & Spa Vung Tau https://www.dusit.com/Qui mô công ty: 100-499

Dusit International, one of Thailand’s foremost hotel and property development companies,

is looking for dynamic hospitality professionals to join the pre-opening team at our hotel in Vietnam.

Situated approximately 90km from Ho Chi Minh City in the south of Vietnam, Vung Tau is the former capital of Ba Ria-Vung Tau Province and is spectacularly located on a peninsula with extensive beaches. The upscale dusitD2 Vung Tau is located on the west of the peninsula approximately 10 minutes by car from Vung Tau center. Upon completion, the hotel will comprise 100 rooms set within independent bungalows along with two grand villas. In line with dusitD2 branding, dusitD2 Vung Tau has a contemporary design with creative and vibrant decor. Facilities include an all-day-dining outlet, Italian Restaurant, a stylish bar, a spa and gym, and a ballroom.

As one of the fastest growing hospitality companies in Southeast Asia, Dusit International is set to more than double its portfolio of global properties within the next three-to-four years alone, providing a world of opportunities for successful candidates.

Apply today for a chance to be part of a winning team that artfully delivers Thai-inspired, gracious hospitality to the world, and reach your career goals as we support you with our mission – to empower our people to exceed expectations. Always.

Job Information
Job Title
Front Desk Supervisor
Job Description

Mô tả Công việc

Job Objectives

Monitoring check-in/check-out process and ensure the preparation is done. Checking all payments according to established hotel requirements. Delegating and monitoring group arrangements. Ensure the staffs knowledge of Hotel’s service, room rates, special packages & promotions. Handle staffs’ schedule and attendance record. Handle preparation for guest arrival. Monitoring room status and handling guest complaint.

PRIMARY RESPONSIBILITIES:

1. Ensure the staff’s knowledge of Hotel features/service, hours of operation, room rates, special packages & promotions

2. Ensure the smooth handling both FIT guests and group check-outs according to standard & procedures.

3. Routinely inspect grooming and attire of staff and rectify any deficiencies to the standard of the Dusit International.

4. Handle guest complaints according to the instant pacification procedures, ensuring guest satisfaction.

5. Complete the remittance envelope

6. Maintain a high standard of personnel appearance & hygiene at all times.

7. Monitoring the process of Express check-in/check-out, ensuring the correct procedures are carried out.

8. Handle requests for late check-outs according to established hotel procedures.

9. Ensure Group Check-in/outs are handled properly according to established hotel procedures.

Yêu Cầu Công Việc

1. Minimum education of Bachelor degree in Hotel Management or relevant degree.

2. Minimum of 2 years in Front Office or Guest Service experience in a similar capacity.

3. Familiar with yield management and cost controls

4. Have good English communication skills both in written and spoken

5. Pleasant personality with good communication and interpersonal skills 

Thông tin khác

  • Hình thức: Nhân viên chính thức

Email for CV: nha.bui@dusit.com 

Job Requirment
Job Level
Supervisor
Job Category
Other
Work place
Ba Ria-Vung Tau
Salary Range
Negotiable
Deadline To Apply
Contact Information
Contact Person
HR Dept