I forgot my password, how can I retrieve it?

To retrieve your password, please follow these steps:

1. From SignIn page, click Request new password

2. Fill in your registered email address and click Submit. You will receive an instruction email from us.

 

3. Open this email and click on the link provided.

4. A new page will open for you to enter your new password twice. Then click Save.

 


5. When the successful notice appears, your password has been changed successfully. You will receive a confirmation email from us with new login info.